# Contact Types

Refer to the categories or classifications of contacts you manage in a system

When adding or editing a Contact Type, you typically fill out the following fields:

<span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Name** – The title or specific label of the contact type (e.g., “Customer,” “Vendor,” “Lead”).

<span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Description** – A brief explanation of the contact type’s purpose or role within the system.

<span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Comments** – Additional notes or relevant information about this contact type.

<span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Save Contact** – The action or button used to confirm and store the contact type information in the system.

Please find attached the video for the **Contact Types.**

**<video controls="controls" height="270" src="https://support.ceonesource.com/attachments/35?open=true" width="480"></video>**

**Follow these Steps to navigate and use Contact Types**:

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">1. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Click "Administrative Task"</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">2. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Click "Contact Types"</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">3. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Click "New Contact Type"</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">4. <span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****<span lang="EN-US" style="mso-ansi-language: EN-US;">Navigate to "Name "field, enter the desired name for the new contact type.</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">5. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Add a Description if desired.</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">6. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Add a Comment if desired</span>**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">7. </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Click "Save Contact Type"</span>**

**Please find the link to the Step-By-Step reference guide for Contact Types. [Contact Types.png](https://support.ceonesource.com/attachments/36)**

**<span style="font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';">✅</span> Tips for Contract Types:**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Use Clear and Descriptive Names – Ensure each contact type clearly reflects its purpose.**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Provide Meaningful Descriptions – Add a brief description to clarify the role of each contact type.**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Utilize Comments Wisely – Use the comments field to include additional context, guidelines, or notes relevant to the contact type.**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Be Consistent – Maintain consistent naming conventions and categorization to avoid confusion and ensure accurate reporting.**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Review Regularly – Periodically review contact types to ensure they remain relevant and aligned with your current workflows.**

**<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****Leverage for Automation – Assign default responsibilities or workflows based on contact types to streamline processes.**