# Warranties Dashboard

Details about warranties related to the facility's equipment, units, or other services. This includes warranty periods, coverage details, and how to claim a warranty.

- **All Warranties** - Within the All-Warranties section, you can view the warranty title and date logged. You also have the option to view or update warranties by clicking **"Action."**

**Here is the Tutorial video on Warranties Dashboard:**

<video controls="controls" height="270" src="https://support.ceonesource.com/attachments/71?open=true" width="480"></video>

**Follow these Steps to navigate and use Warranties Dashboard:**

1. Click **“Warranties.”**
2. <span data-end="190" data-start="163">Click </span>**“New Warranty Request.”**
3. Under **“Type,”** choose the appropriate option from the list.
4. In the **“Unit Recipient”** field, enter the correct recipient unit.
5. Accurately enter the **First Name.**
6. Accurately enter the **Last Name.**
7. Provide the **Email Address.**
8. Provide the **Telephone Number.**
9. Click **“Add Date.”**
10. Select **“Entry Dates.”**
11. Complete the **Entry Date** field.
12. Enter the **Start Time**
13. Enter the **End Time**
14. Clearly state your request in the **“Describe Your Request”** field.
15. (Optional) Upload or capture a photo in the **Photo Source** section if needed.
16. Click **“Save Warranty.”**

**<span lang="EN-US" style="font-size: 11.0pt; line-height: 107%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Please find the link to the Step-By-Step reference guide for Warranties. [Warranties Dashboard.pdf](https://support.ceonesource.com/attachments/72)</span>**

**<span lang="EN-US" style="font-size: 11.0pt; line-height: 107%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">✅ Tips for Warranties Dashboard:</span>**

- **Ensure Data Accuracy:** Confirm that all required fields—names, dates, contact information, and unit details—are entered correctly before submitting.
- **Provide Clear Descriptions:** Clearly outline the issue or request to facilitate faster evaluation and processing.
- **Include Supporting Photos When Relevant:** Uploading images can help provide context and improve the accuracy of the assessment.
- **Complete All Mandatory Fields:** Incomplete submissions may result in delays, so verify that all required sections are properly filled out.
- **Review Before Finalizing:** Take a final moment to review all entered information prior to selecting **“Save Warranty.”**