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Client Administrator

The Administrative Documentation serves as a comprehensive guide for administrators to effectively manage and maintain various systems, processes, and procedures within an organization. It aims to provide clear instructions, best practices, and troubleshooting...

Resident's Portal

Getting Started

Offer guidance on how users can quickly get started with using the software or product, including basic setup steps and an introduction to key features. CE-OneSourcehttps://demo.ceonesource.com/pacificvista Access and credentialsPlease contact DayOne Solutio...

Modules

Detail all the features and functionalities of the software or product, including how to use them, any customization options available, and any limitations or constraints.

Troubleshooting, FAQs & Videos

Provides solutions to common issues, step-by-step guides to resolve technical problems, and answers to frequently asked questions. It serves as a quick reference to help users navigate challenges efficiently and find the information they need.

Getting Started

Offer guidance on how users can quickly get started with using the software or product, including basic setup steps and an introduction to key features.

Superadmin Capabilities (Internal)

Overview

The Administrative Documentation serves as a comprehensive guide for administrators to effectively manage and maintain various systems, processes, and procedures within an organization. It aims to provide clear instructions, best practices, and troubleshooting...

Migration / Templates

Reservation / Booking Calendar

A guide to managing amenities, viewing the booking calendar, and handling bookings in the system. Overview The Reservation / Booking Calendar module helps administrators and staff manage bookable amenities or resources, monitor availability through a calenda...

Reservations & Booking System

Troubleshooting, FAQs & Videos

Modules Templates

Migration / Templates

Migration Templates

Migration / Templates

Boards and Announcements

Troubleshooting, FAQs & Videos

Communications

Modules

Assets

Modules

Maintenance

Modules

Maintenance refers to the systematic care, servicing, and repair of equipment, facilities, or systems to ensure they function safely, efficiently, and reliably. It is a critical practice that helps prevent unexpected failures, extend the lifespan of assets, an...

Reports

Modules

Administrative Task

Modules

Warranties

Modules

Booking & Reservation

Migration / Templates

Amenities

Reservation / Booking Calendar

Overview Amenities or Resources are the bookable items in the system. These may include cabanas, theater, service elevators, pools, gym, or any other resource that users can reserve. Before bookings can be created, amenities must first be configured properly...

Booking Calendar

Reservation / Booking Calendar

Bookings

Reservation / Booking Calendar

Dashboard Intranet

Modules

Guests

Modules

OverviewGuests are stored as a custom post type `guests`. Each guest record ties a visit to a unit, captures identity and stay details, optional vehicle information, check-in/out times, signature, optional photo, and optional email to the resident. The module ...

Parcel and Deliveries

Modules

Contacts

Modules

OverviewContacts in CE One Source are **WordPress user accounts** on the subsite (residents, building admins, staff, subcontractors). The **All Contacts** area lists these users; staff use it to register new people, open a contact profile, and manage related r...

Booking System / Reservations

Modules

Activities

Modules

Overview

Getting Started

Purpose: The User Guide Documentation serves as a comprehensive guide for client admins to effectively manage and maintain various systems, processes, and procedures within an organization. It aims to provide clear instructions, best practices, and troublesho...

Add New Client

Superadmin Capabilities (Internal)

Configure Booking Plugin

Superadmin Capabilities (Internal)

Overview

Overview

Purpose: The Administrative Documentation serves as a comprehensive guide for administrators to effectively manage and maintain various systems, processes, and procedures within an organization. It aims to provide clear instructions, best practices, and troub...

Intranet Dashboard

Modules Dashboard Intranet

The Intranet Dashboard is a centralized hub designed to streamline facility management and enhance user experiences. Each section offers specialized tools and resources for efficient operations. Here's a breakdown: Guest: Tools for managing guest profil...

How to Create

Modules Guests

1. Ensure you have permission for the Guests module. 2. Open the Guests list/archive (slug is commonly `guests` on the site). 3. Use Add New / the new-guest action your theme provides (often loads an ACF form via AJAX with Save Guest). 4. Fill required fi...

Parcel / Delivery

Modules Parcel and Deliveries

Handling of deliveries and parcels, including tracking, notifications, and pickup information for guests or staff. Please find attached the video for the Delivery/Parcel. In the Delivery/Parcel section, you can see the details of each delivery or parce...

Reservations & Booking System

Modules Booking System / Reservations

How to Create

Modules Contacts

A directory of important contacts, including staff, departments, and external service providers. This can help guests and staff quickly find and communicate with the right people. Please find attached the video for the Contacts/Accounts. All Contacts - H...

Activities

Modules Activities

Providing clear and detailed information about available activities enables guests to make informed choices, enhances their engagement, and ensures a more enjoyable and organized stay. This section also promotes the facility’s offerings and can improve overall...

Warranties Dashboard

Modules Warranties

Details about warranties related to the facility's equipment, units, or other services. This includes warranty periods, coverage details, and how to claim a warranty. All Warranties - Within the All-Warranties section, you can view the warranty title and da...

Reservations & Booking System

Troubleshooting, FAQs & Videos

Add a New Amenity or Resource

Troubleshooting, FAQs & Videos Reservations & Booking System

UNIT - Booklet or Brochure PDF format

Migration / Templates Modules Templates

Please follow this PDF format for your booklet or brochure. Also, don't forget to add a thumbnail in JPG format. Sample PDF:sample-unit.pdf Sample thumbnail:

Contacts

Migration / Templates Migration Templates

Building Admin Template: Building-Admins-Import-Sheet.xlsx Staff Template: Staffs-Import-Sheet.xlsx Resident Template: Residents-Import-Sheet.xlsx

Parking Stalls

Migration / Templates Migration Templates

Template: Parking-Stalls-Import-Sheet.xlsx

Activities

Migration / Templates Migration Templates

Template: activities-templates.xlsxSample with data: activities-samples.csvTest run file:

Storage Lockers

Migration / Templates Migration Templates

Template: Locker-Rentals-Import-Sheet.xlsx

Wine Storages

Migration / Templates Migration Templates

Template: Wine-Storages-Import-Sheet.xlsx

Using Amazon FireTV Stick for Announcements

Troubleshooting, FAQs & Videos Boards and Announcements

Overview The Amazon Fire TV Stick is an ideal solution for older TVs that lack built-in smart features, as long as they have an available HDMI port. This versatile device allows you to stream content, display digital announcements, or run presentations withou...