Creating a Warranty Status

Warranty Status refers to the current state of a product’s warranty claim or warranty coverage. It helps track where a request stands in the warranty process—from submission, review, approval, repair/replacement, up to completion or closure.

This also clearly defined triggers, actions, and next steps to ensure efficiency, transparency, and timely communication with both internal teams and customers. Automated notifications and logs are in place to maintain accountability and improve reporting.

Please see the attached video, which provides a detailed overview of Creating a Warranty Status.

Follow these Steps in Creating a Warranty Status:

1. ClickClick "Administrative Tasks" 
2. Click "Warranty Status"
3. Click "New Warranty Status"
4. Please select the Color you would like to use for the color coding.
5. Ensure that the Warranty Status Name field is completed with the correct and relevant information.
6. Please enter your desired Description.
7. Please enter your desired Comments.
8. Here you can see that the new Warranty Status you created is now available.