Amenity Settings
Amenity settings control how the resource behaves in the reservation system. These settings may vary depending on your implementation, but commonly include the following.
1. Amenity Title
The amenity name
2. Calendar Color (Hex) + Text Color
The background color and text color displayed in the calendar view.
3. Start and End Time
These define when the amenity is available to reserve.
4. Cleaning Buffer (Minutes)
Use for amenities that require buffers for cleaning.
5. Contact Booking Limit and Limit Period
Limits how many times a user can book within a set period. The settings below means that contacts can only book this amenity 3 times a week.
6. Maximum Expected People
Number of people the amenity can accommodate.
7. Allow Multiple Bookings At The Same Time
If an amenity allows multiple users to book together.
Examples:
- Available days of the week
- Start and end operating hours
- Blackout dates
- Maintenance windows
- Holidays or non-bookable periods
4. Notification settings
These control which emails or alerts are sent during booking events.
Examples:
- Visitor email template
- Admin email template
- Reminder settings
- Cancellation notifications
- Approval notifications
5. Activity and automation settings
These define which automated activities are generated for the amenity.
Examples:
- Activity trigger on booking creation
- Activity trigger on approval
- Activity trigger before event start
- Activity trigger after booking completion
6. Visibility and access settings
These control who can view or reserve the amenity.
Examples:
- Public or internal-only visibility
- Department-based access
- Role-based permissions
- Assigned managers or approvers
Tips for setting up amenities
- Use clear and searchable amenity names
- Group similar amenities under a consistent category structure
- Test all email templates before publishing the amenity
- Review activity triggers to make sure internal workflows are created correctly
- Set realistic capacity and availability rules to prevent booking conflicts
- Inactivate retired or unavailable amenities instead of deleting historical records
Common issues
Amenity does not appear in the booking calendar
Possible causes:
- The amenity is inactive
- The amenity is outside the user’s access permissions
- The amenity schedule is not configured
- The amenity is filtered out in the calendar view
No email notification is sent
Possible causes:
- Email templates are not assigned
- Email delivery settings are not configured
- Notification triggers are disabled
- The recipient email address is missing or invalid
Activity is not created after booking
Possible causes:
- The activity trigger is not active
- The linked activity type is missing
- The trigger condition is not met
- The workflow configuration is incomplete