Amenity Settings

Amenity settings control how the resource behaves in the reservation system. These settings may vary depending on your implementation, but commonly include the following.

1. Amenity Title

The amenity name

2. Calendar Color (Hex) + Text Color

The background color and text color displayed in the calendar view.

3. Start and End Time

These define when the amenity is available to reserve.

4. Cleaning Buffer (Minutes)

Use for amenities that require buffers for cleaning.

5. Contact Booking Limit and Limit Period

Limits how many times a user can book within a set period. The settings below means that contacts can only book this amenity 3 times a week.

6. Maximum Expected People

Number of people the amenity can accommodate.

7. Allow Multiple Bookings At The Same Time

If an amenity allows multiple users to book together.

8. WaitList

9. Max Hours Per Booking

10. Use Change Over Days

Enable overnight booking behavior. Requires check-in and check-out times.

11. Maximum Days Ahead To Book

For standard bookings, 0 means same-day only. For change over day bookings, 0 means next-day checkout only.
Example: if the start date is 04/05/2026 and the Maximum Days Ahead to Book is 7, then max allowed end date is 04/12/2026.

 

Examples:

12.

Date
• AvailableRange days of the week
• Start and end operating hours
• Blackout dates
• Maintenance windows
• Holidays or non-bookable periods

4. Notification settings

Display

TheseOptional. control which emails or alerts are sent during booking events.

Examples:

• Visitor email template
• Admin email template
• Reminder settings
• Cancellation notifications
• Approval notifications

5. Activity and automation settings

These define which automated activities are generated for the amenity.

Examples:

• Activity trigger on booking creation
• Activity trigger on approval
• Activity trigger before event start
• Activity trigger after booking completion

6. Visibility and access settings

These control who can view or reserve the amenity.

Examples:

• Public or internal-only visibility
• Department-based access
• Role-based permissions
• Assigned managers or approvers

Tips for setting up amenities

• Use clear and searchable amenity names
• Group similar amenities under a consistent category structure
• Test all email templates before publishing the amenity
• Review activity triggers to make sure internal workflows are created correctly
• Set realistic capacity and availability rules to prevent booking conflicts
• Inactivate retired or unavailable amenities instead of deleting historical records

Common issues

Amenity does not appear inLimit the booking calendar

date picker to the next X days from today. Example: 180 means users can only select dates within the next 180 days.

Possible causes:

13.

TheNext Booking Availability ( Amenity Specific )

Optional. Add a recovery gap in days after each booking before this amenity iscan inactivebe

• Thebooked amenityagain. isExample: outside7 means the user’snext accessbooking permissions
can
• Theonly amenitystart schedule7 isdays not configured
• The amenity is filtered out inafter the calendarcurrent view
booking

No email notification is sent

ends.

Possible causes:

14.

EmailDefault templates are not assigned

Email delivery settings are not configured

Notification triggers are disabled

The recipient email address is missing or invalid

Activity is not created after booking

Comments

Possible causes:

• The activity trigger is not active
• The linked activity type is missing
• The trigger condition is not met
• The workflow configuration is incomplete