Features and Functionality
Detail all the features and functionalities of the software or product, including how to use them, any customization options available, and any limitations or constraints.
Intranet Dashboard
The Intranet Dashboard is a centralized hub designed to streamline facility management and en...
Guests
Information and services related to guest management, such as checking in and out, guest profiles...
Delivery / Parcel
Handling of deliveries and parcels, including tracking, notifications, and pickup information for...
Reservations & Booking System
Features Unlimited number of Booking Resources Booking resources - it's your servi...
Contacts / Accounts
A directory of important contacts, including staff, departments, and external service providers. ...
Activities
Providing clear and detailed information about available activities enables guests to make inform...
Time Clock
A tool for staff to clock in and out, manage their working hours, and track their attendance. Pl...
Communications
Boards and Announcements
This section displays all active and inactive announcements within the system. It provides three ...
Events
Events refer to scheduled activities, meetings, or occasions that are posted on platforms to info...
Gate Keeper
Email Notifications
Email Notifications is a platform that allows you to communicate concerns or provide updates effi...
Assets
Units/Areas (With Brochure PDF/Image and Appliances Information)
Information about the available units, such as rooms, apartments, or other types of accommodation...
Unit Entry
Serves to outline the access permissions granted to individuals. The purpose of this authorizatio...
Parking Stalls
Please find attached the video for the Parking Stalls. This section displays comprehensive ...
Lockers
The Lockers section displays comprehensive details of all registered lockers, including the "Lock...
Wine Storage
This section presents detailed information on each wine storage unit, including Wine Storage Numb...
Maintenance
Maintenance refers to the systematic care, servicing, and repair of equipment, facilities, or sys...
Reports
Administrative Task
Activity Types
To create a new activity type, complete the fields for 'Activity Type Name', 'Parent', 'Color', ...
Contact Types
Refer to the categories or classifications of contacts you manage in a system When adding or edi...
Parcel Types
Are classifications used to organize and manage different kinds of parcels within a system. Prope...
Address Types
Are used to categorize and organize the different types of addresses managed within the system. T...
Relationship Types
Classifications used to define and manage the nature of relationships between contacts, accounts,...
Membership Types
Are categories used to define and manage different levels or classifications of memberships withi...
Preference Types
Classifications used to define and organize different kinds of user or system preferences within ...
Maintenance Types
Are classifications used to organize and manage various maintenance activities within an organiza...
Pet Types
Allows users to define and manage standardized categories of animals within the system. This ensu...
Department Types
Used to categorize and manage organizational units within the system. Proper configuration ensure...
Location Types
Helps standardize data entry, streamline workflows, improve reporting accuracy, and facilitate op...
Trade Types
Trade Types are predefined categories used to classify and organize the various skilled services ...
Warranty Status
The Warranty Status section allows administrators to define and manage the different statuses use...
Unit Locations
The Unit Locations section is used to define, manage, and track the various physical or virtual u...
Referral Resources
The Referral Sources section allows administrators to define and manage the origins or channels t...
Sales Representatives
The Sales Representatives section allows administrators to define and manage individuals or teams...
Ratings
The Ratings section allows administrators to define and manage evaluation or performance levels u...
Warranties
Warranty Activity
Within the Warranty Activity section, you have the ability to create new Activity Types. When set...
Warranties Dashboard
Details about warranties related to the facility's equipment, units, or other services. This incl...
Creating a Warranty Status
Warranty Status refers to the current state of a product’s warranty claim or warranty coverage. I...
New Warranty Claim - Resident's Portal
The New Warranty Claim feature in the Resident’s Portal allows residents to submit warranty reque...
Warranty Subcontractor Magic Link
A Warranty Magic Link is a secure, unique URL or link generated by a warranty management system t...
Creating a New Resources/Subcontractor
Creating a new Resource or Subcontractor in the system is an essential step in organizing service...
Manager/Admin Guide: Reviewing and Approving or Denying New Warranty Claims Submitted by Residents in the Resident’s Portal
On the Manager/Admin side, once a Resident/User submits a New Warranty Claim, it will appear in t...
Assigning Subcontractor
Assigning a Subcontractor is a structured process in which a registered subcontractor is linked t...
Adding Trades to a Subcontractor
Adding Trades to a Subcontractor is an important step in defining the specific skills, expertise,...
Ticket/Warranty Claim Status for User/Resident
Ticket/Warranty Claim Status for User/Resident - This section outlines the process that Users and...
Multiple Warranty Claim - Resident/User Portal
Multiple Warranty Claim refers to a feature within a Resident or User Portal that allows a reside...