Warranties
Warranty Activity
Within the Warranty Activity section, you have the ability to create new Activity Types. When set...
Warranties Dashboard
Details about warranties related to the facility's equipment, units, or other services. This incl...
Creating a Warranty Status
Warranty Status refers to the current state of a product’s warranty claim or warranty coverage. I...
New Warranty Claim - Resident's Portal
The New Warranty Claim feature in the Resident’s Portal allows residents to submit warranty reque...
Warranty Subcontractor Magic Link
A Warranty Magic Link is a secure, unique URL or link generated by a warranty management system t...
Creating a New Resources/Subcontractor
Creating a new Resource or Subcontractor in the system is an essential step in organizing service...
Manager/Admin Guide: Reviewing and Approving or Denying New Warranty Claims Submitted by Residents in the Resident’s Portal
On the Manager/Admin side, once a Resident/User submits a New Warranty Claim, it will appear in t...
Assigning Subcontractor
Assigning a Subcontractor is a structured process in which a registered subcontractor is linked t...
Adding Trades to a Subcontractor
Adding Trades to a Subcontractor is an important step in defining the specific skills, expertise,...
Ticket/Warranty Claim Status for User/Resident
Ticket/Warranty Claim Status for User/Resident - This section outlines the process that Users and...
Multiple Warranty Claim - Resident/User Portal
Multiple Warranty Claim refers to a feature within a Resident or User Portal that allows a reside...